Is passkey 9 free for existing customers?
That depends. There are two kinds of existing customers, paid existing customers and free existing customers. Paid customers can always enjoy the free upgrade policy, major upgrades and minor updated inside a major version, as long as their licenses are within the validity period. However, if you got your licenses from our previous giveaway campaign, then you will have to pay a certain upgrade fee if you want to jump from an earlier major version, such as version 8, to a later major version, such as version 9. But the minor updates are still free as long as your licenses are not expired, such as from ver. 220.127.116.11 to ver. 18.104.22.168